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US
Airways, Inc.
Arlington, VA
Project Lead - Internet Operations 2001-Present
Redesigned usairways.com home page to emphasize revenue producing content and create basic navigation
Managed reorganization of site content and maintain orderly and logical static site architecture
Managed launch, configuration and maintenance of WebTrends reporting software
Develop policies for content voice, presentation and placement within usairways.com
Coordinate with operations center to ensure maximum uptime for usairways.com customer booking system and content servers
Develop a variety of graphics and pages for use throughout usairways.com
Managed development process to patch booking system bugs
Trans World Airlines
St. Louis, MO
Manager - Internet Support & Development 2000-2001
Managed all development and maintenance to the TWA public web site
Developed plans to expand functionality and meet financial goals of site
Coordinated relaunch of TWA.com including the web design, booking engine configuration and testing, promotion, and post-launch troubleshooting
Managed staff of 4 developers and analysts
Internet Marketing Supervisor 1999-2000
Responsible for all content changes on TWA.com
Explored new technologies, promotions, and site architecture changes to improve functionality and ease of use
Tracked all relevant web performance and financial statistics
Developed 2000 marketing plan for TWA.com
Ford Motor Company
Dearborn, MI
Purchasing Intern Summer, 1998
Created rating and ranking system to evaluate engineering services suppliers
Devised plan to encourage customers to utilize most highly ranked suppliers when requesting purchases
Designed web page to provide information to company engineers regarding suppliers' capabilities
Participated on team charged to redifine the purchased services commodity buy
Dreamscape Design
Champaign, IL
Multimedia Intern 1997
Designed numerous web pages including preliminary design concepts, 2D and 3D graphics work, and HTML authoring
Served as technical and sales representative at two internet conferences
Instructed staff on HTML techniques
Created feedback form for web-based client cultivation
Franklin-Jefferson Co. Special Education
Benton, IL
Reimbursement Claims Consultant Summers, 1994-1997
Calculated state reimbursement totals for special education programs in 29 school districts to assure proper payments are received
Supervised three staff members to assure timely completion of reimbursement project
Designed and maintain the district's web page
Created computer based forms replacing manual system resulting in streamlined office efficiency
Contracted with individual school districts to calculate their reimbursement totals
Southeast Missouri State University Admissions Office
Cape Girardeau, MO
Student Ambassador 1997
Led campus tours with prospective students and parents
Acted as public relations representative and contact with prospective students
Freelance Web Page Design The Vandiver Group Franklin-Jefferson Co. Special Education
1996-Present
I have completely or partially designed and authored the following pages: